Privacy policy

1. Who this policy covers

This draft applies to Legal entity name to be confirmed, trading as Newtown Media (ABN to be confirmed), referred to as “Newtown Media”, “we”, “us” or “our”. It covers personal information collected through newtownmediaagency.com and related enquiry, quiz and booking experiences.

Before publication, Newtown Media should confirm whether and how the Privacy Act 1988 (Cth), the Australian Privacy Principles and any other privacy obligations apply to its operations.

2. Information we may collect

Depending on how you use the website, we may collect your name, business name, email address, phone number, service interests, marketing goals, budget range, quiz answers, preferred meeting time and the information you include in a message.

Our website host and security services may also process standard technical information such as IP address, browser type, device information, referring page and request logs. If analytics or advertising tools are enabled, this policy and any consent controls should be updated to identify them accurately.

Please do not submit sensitive information through a general enquiry form unless we specifically ask for it and explain why it is needed.

3. Why we use personal information

We may use personal information to respond to enquiries, prepare a requested audit or roadmap, arrange a strategy call, understand service needs, deliver agreed services, improve the website, protect the website from misuse and meet legal or operational requirements.

We may send marketing communications only where we have an appropriate basis to do so. You can ask us to stop at any time by using the unsubscribe option provided or contacting us.

4. How information is collected

We collect information you provide directly through contact, booking and quiz forms, by email, during calls and through later business communications. We may also receive information from referral partners or publicly available business sources where lawful and relevant.

5. Service providers and disclosure

We may share information with providers that support website hosting, email delivery, customer relationship management, scheduling, analytics, security and professional advice. We should disclose only what each provider reasonably needs to perform its role.

Some providers may process or store information outside Australia. Newtown Media must confirm the providers in use, their processing locations and the safeguards required before this policy is published. We do not sell personal information.

6. Storage and security

We take reasonable administrative and technical steps to protect personal information from loss, misuse and unauthorised access. No online service is completely secure, so we cannot guarantee absolute security. Information should be retained only for as long as it is needed for the purpose collected, or as required by law.

7. Access, correction and deletion requests

You may ask to access or correct personal information we hold about you, or request deletion where applicable. We may need to verify your identity and may retain information where the law permits or requires it.

8. Cookies and third-party links

The essential website may use technologies needed for security and operation. If non-essential analytics or advertising cookies are added, Newtown Media should implement appropriate notice and consent controls. Links to third-party websites are governed by those parties’ own privacy practices.

9. Questions and complaints

Questions, access requests or privacy complaints can be sent to: Privacy contact email to be confirmed. The final policy should include the confirmed legal entity, contact method and complaint-handling process. If a complaint cannot be resolved, eligible individuals may be able to contact the Office of the Australian Information Commissioner.

10. Changes to this policy

We may update this policy when our services, providers or legal obligations change. The current version and review date will be published on this page.